True Image Fine Art Terms and Conditions
All details provided by you through this website will not be passed on to any third party. Your privacy is taken very seriously. Any information given to True Image via email may be kept on record, but never given to any third party.
Any content, including images and text on this website, are copyrighted solely to True Image and may not be reproduced without a written permission from me.
All artwork on this website is the copyright of True Image and it cannot be reproduced without a written permission from me. I do not reproduce commissioned artwork for my personal financial gain. Images of artwork may be used on this website and / or promotional material.
Your comments and feedback may be used on this website as testimonials. If you do not wish your comments to be used as testimonials, please let me know when ordering your portrait.
All finished artwork is carefully wrapped before posting. Prices shown on this website do not include postage and you will be notified of the full price including postage before paying a deposit.
Deposits and Cancellations - 7 Day Money Back Guarantee
I require a deposit before work begins. If you have paid a deposit and would like to cancel your order, you can do so within 7 days from the day of receipt of deposit. If cancelled within 7 days, your deposit will be returned to you in full. If you decide to cancel your order after the work on your portrait has begun, your deposit will not be refunded.
The customer may require minor changes to their portrait once work has begun. I post regular updates of the portrait on my blog and the customer will be able to approve their portrait before paying their final payment.
Should the customer require alterations after receiving their portrait, they can post the portrait back within 14 days. The customer must cover shipping fees. If the customer is not happy with their portrait after alterations have been made, they can cancel their order with a cancellation fee of 60% of the total commission price. An entire order may only be cancelled once the portrait has been returned to me.